Privacy Policy

Atlasmith Travel Pte. Ltd. ("Atlasmith," "we," "us," or "our") operates the website atlasmith.com and provides bespoke travel design services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website or engage our services. Our registered address is Marina Bay, Singapore 018983. For privacy-related enquiries, contact us at privacy@atlasmith.com.

We collect information you provide directly to us, including: • Name, email address, and contact details when you submit an enquiry or subscribe to our newsletter • Travel preferences, dates, and personal requirements you share during the journey planning process • Correspondence and communication records between you and our team • Payment information processed securely through our third-party payment providers We also collect certain information automatically when you visit our website, including IP address, browser type, device identifiers, pages visited, and time spent on pages. This information is collected through cookies and similar technologies.

We use the information we collect to: • Respond to your enquiries and provide the travel design services you have requested • Send our newsletter and seasonal travel dispatches, where you have consented to receive them • Improve our website, understand how it is used, and identify technical issues • Comply with legal obligations and enforce our terms • Protect the security and integrity of our services We do not use your personal information for automated decision-making or profiling. We do not sell or rent your personal information to any third party.

Where applicable under the General Data Protection Regulation (GDPR) or similar legislation, we process your personal data on the following legal bases: • Contract: to perform travel design services you have requested • Legitimate interests: to improve our services, respond to enquiries, and prevent fraud • Consent: to send marketing communications, where you have opted in • Legal obligation: to comply with applicable laws and regulations

We share your personal information only as follows: • With service providers who assist us in delivering our services (hotels, transport providers, guides), who are bound to handle your information securely and only for the purpose of fulfilling your journey • With technology providers who help us operate our website and communications (analytics, email delivery), under data processing agreements • With professional advisors, regulators, and legal authorities where required by law All third parties with whom we share data are required to maintain appropriate security and confidentiality obligations.

We retain your personal information for as long as necessary to provide the services requested, maintain accurate business records, and comply with legal obligations. Client journey records are retained for seven years in accordance with applicable financial and tax regulations. Newsletter subscription data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.

Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information, subject to legal obligations • Object to or restrict certain types of processing • Withdraw consent at any time (where processing is based on consent) • Lodge a complaint with a supervisory authority To exercise any of these rights, contact us at privacy@atlasmith.com. We will respond within 30 days.

Our website uses cookies and similar tracking technologies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

We implement appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy periodically. When we do, we will revise the date at the top of this page. Continued use of our website or services following any changes constitutes your acceptance of the revised policy.